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When business retail water was deregulated on 1st April 2017, it gave companies a choice in retail water and wastewater services for the first time. Historically, businesses were limited to one regional supplier. Now, you are able to compare business water rates across a variety of suppliers, meaning that you can shop around to acquire the most competitive water rates available. 

To save you time and hassle, our team and specialist partners can find you the best water tariff and solution tailored to your specific business. We can also assist with metering installations to allow you to monitor usage and identify any potential savings.

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Business water bills are calculated by looking at the use of clean water that has been used as well as the amount of wastewater your business produces. Our expert water consultants can:

  • Lower your water bill

  • Get refunds for overcharging

  • Show how your business uses water

  • Reduce water waste

  • Make your billing simpler

  • Boost your green credentials

  • Find competitive water supplier solutions.

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Water bills can contain errors such as incorrect meter readings, billing mistakes, or inaccuracies in the calculation of charges. As part of our water bill validation service we will review how your business uses water by auditing your wastewater and property drainage charges to make sure all new bills are correct.

We’ll also review your historical water statements to verify their accuracy and arrange for any refunds that are owed.

Our specialist water advisors can carry out water leakage detection and repair site surveys to fix any leakage issues you might have.

They can also install industry leading smart meters to track water flow that will identify any leaks and potential unnecessary costs.

These services have saved companies up to 30% off their current water bills and helped them to become more sustainable.

We can offer bigger discounts to large companies that use more than 30,000 m3 per year on a single site such as hotels, manufacturing, and leisure parks.

We will leverage our expertise and industry connections to ensure that as a large water user, you have access to the most competitive rates.


Contact us for a free water audit to see if we can save you money on your water bills.

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Water audits form an essential part of your procurement strategy. They help our team to gain an understanding of your business’ water requirements and usage patterns including drainage charges as well as consumption. Auditing your historic bills can also lead to refunds when we find instances of incorrect billing. 

The outcome of our business water audits allow us to indicate where cost savings can be made as well as making suggestions on how you can reduce your environmental impact through reduced water usage.

Since the deregulation of the English and Scottish water market, consumers are able to take advantage of the competitive marketplace. Businesses can now go out to tender for their water supply, choosing the best value business water contract and taking advantage of the best water prices available. 


A business water bill is typically made up of the water consumption charges (measured per cubic metre) plus sewerage charges for the removal of wastewater, again based on the amount of water usage. When comparing business water contracts, our water procurement team will consider the overall contract quality and structure as well as cost effectiveness of the supplier.

Typically, errors are identified in 22% of business water invoices. Where errors are qualified, water retailers must reimburse customers, with up to six years of historic errors refunded.

Through investigative audits and site surveys, PEP and our specialist partners can help you to recover overcharges made by water retailers.

We can manage the whole process from the audit through to making a claim with your water retailers, ensuring your time is not impacted by the work carried out. Any site surveys are also none intrusive and do not affect your daily operations.

There is no upfront cost to the service and you are only charged a fee should any subsequent claim made to your water retailer be successful.

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Fixed prices offer stability and protection against energy price fluctuations which help with forecasting budget confidence.

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Buying gas and electricity on flexible contracts empower customers to adapt to changing market conditions and achieve potential cost savings.

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We can assess your water contract and evaluate different suppliers to find you the best solution based on pricing, service levels and reliability.

PEP Procurement Services

What our customers say...

"Professional Energy People have been crucial in helping us effectively manage our energy costs for both gas and electricity which is extremely important to us. They also expertly managed and implemented a new substation which allowed us to expand safely. The exceptional service that Linda and her team provide is second to none, and their personal approach makes them feel like they are part of our business."



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